We help leaders and their teams enhance their Personal Leadership Effectiveness and go beyond building high performing teams.

The current business climate has left a dearth of great leaders—and the need for them is greater than ever. Competition and costs are high while resources are low—and the pressure is ON to do more with less.

“Leaders need to authentically connect with their people and their customers”, says Felicia. The only way to do this is to throw out the book on what you’ve been doing and do something different.

Felicia has helped dozens of organizations worldwide do this by empowering leaders to find their authentic selves, transform cultures, and operate in a fundamentally different way, i.e. Breaking limiting mindsets.

Our Approach

At Kitch our Philosophy is that anyone can be a leader, but there are some that are “Purposed for Leadership“; that is those that have an innate sense of wanting to achieve a goal or purpose bigger than themselves to the benefit of others – as Robert Greenleaf put it – ‘it’s a focus on serving first and then a conscious choice to lead’. Flowing from this philosophy we adopt a unique approach to your leadership journey that starts with four elements: PASSION, PERSONALITY, PURPOSE & PRINCIPLE.
Learn more about our unique approach to your leadership journey
Your Leadership Journey

Beyond Training - Transformation

At KCCL we have discovered through experience that training isn’t enough! Real transformation is achieved when leaders have the opportunity to address their specific concerns and development needs. You cannot lead others if you can’t govern yourself! So we focus on Personal Leadership Effectiveness (PLE): The skill of leading and governing yourself to your full potential and desired level of authentic success.

We use a belnded learning approach including online learning, one-to-one and Team coaching, as well as face-to-face training.  We also use various psychometric assessment tools.

Our goal is to develop Principle-centred leaders equipped to achieve sustainable change and co-create with their teams to deliver results. See the video for more on Team Coaching.

Principle-centred Leadership

We believe in Principled-centred leadership. Principle-centred leadership is about developing character.

It’s been said today we have a crisis of leadership. A 2017 Huffington post article spoke of the ‘Global Crisis of Leadership’ stating:

“Yes, leaders are a reflection of their time, and people the world over might have finally reached the breaking point.

Their cry for trusting, caring, and bold leadership echoes everywhere. We can only hope that such leaders will hear the people’s outcry and emerge to answer their desperate call.”

“Trusting, caring and bold leadership” is a matter of character. The good news is character can be developed.

We focus on developing leaders of character by increasing Personal Leadership Effectiveness (PLE)  through application of Universal Principles.  

Principles are an objective reality that transcends cultures and individuals, e.g. fairness, integrity, inclusion etc.   Principles are  different to values.  Values, whilst equally important, are more subjective - they are individual. That's why family or organisational cultures can differ widely as Dr. Hogan of Hogan Assessments says: 

"Values are the DNA of culture"

The key to success is ensuring your leaders values, and those of your organisation align with Universal Principles that have proven to deliver success.

Building a culture for Success

Culture is the glue that holds an organization together. It can help or hinder organisational performance.

Culture shapes who we are, the decisions we make and how we do what we do. That's why building a culture of Personal Leadership Effectiveness, founded on Universal Principles is critical to your success.


24hr Leadership Challenge

Give us 24 hours of your time and watch your Personal Leadership Effectiveness sky rocket. Delivered online with 1:-2-1 coaching included.

Leadership Constraints Coaching

Includes an assessment of your PLE and 1-2-1 coaching to help leaders break free of constraints impeding their progress.

Next Generation Leadership

This programme is specifically designed to equip the Millenials within your organisation to thrive as future leaders.

Transform Your organisation

We use a proven methodology including Governance, Leadership, & Teaming to create a culture that allows you to deliver results.

Contact us at felicia@kitch-cc.com to see how we can help you transform your organisation and raise the bar with your leaders. To know more about Felicia's coaching see felicialinch.com


New to coaching, read our testimonials below to see how we work.

Before Felicia became my coach, I was at a point in my life where I felt quite stuck professionally. I felt like I was working to pay the bills, and while I did enjoy the work and the people I worked with, it was definitely not my passion. I am interested in wellness and natural health, but was unsure about whether it made any sense to focus on this area to make a living, instead of the rather traditional line of work in business and project management that I was engaged in.

The coaching sessions with Felicia helped me to identify the skills I needed to focus on and leverage, as well as some of the overplayed strengths and areas that I had to work on. Felicia uses a number of powerful tools in her coaching, and was able to accurately analyse my talent mix which really gave me some useful insight into where my strengths and motivations lie – and most importantly, that my natural gifts were an excellent match for the wellness coaching I was drawn to. It was a real eye-opener for me, and

Felicia continues to be very encouraging and supportive of my journey towards a much more fulfilling life. Felicia is insightful and a person of integrity. I can always count on her to tell me her honest assessment of a situation, whether a challenge or an opportunity, and I value this greatly.

– Mobola Aguda, Director and Senior Project Manager, Aguda Quality Solutions

Felicia worked with me and my team facilitating both 1-2-1 coaching and team coaching workshops.

It caused me to look introspectively and discover what others, direct reports or peers, see is not always what you

think you look like. Changing behaviours became easier when the light was turned on

- CEO, Ansa McCall Group

I was privileged to work with Felicia both in a group and on a one on one basis and both times were very rewarding. The first session within the group showed me the type of personality that I had and it surprised me how really accurate it was. Felicia has shown that she has the seasoned experience and is always willing to share her knowledge and expertise. This of course was evidenced through the up to date tools that were used to accurately uncover exactly where my strengths and weaknesses were. However, even when you were shown your weaknesses her gift of imparting optimism meant that there was hope that improvements could be made.

In the one on one session, she provided the guidance and very constructive criticism, where necessary, by taking the time to go through the results and explaining their significance. I got a tremendous confidence boost as a result. This perception of yourself is really important if you are to step out to be who you were created to be, whether you desire to be better in business or are thinking of pursuing a new career path. Felicia not only speaks, but is a great listener as well and encourages you to be honest with yourself, admit any failings you may have, while skillfully giving you the opportunity to grow and change.

I would encourage persons to grab a hold of the opportunity to work with Kitch and become the person you know you were meant to become.

– Sonja Smith, Chief Librarian, Government of Montserrat

I recently had the pleasure of attending one of Felicia's conference workshops. Sometimes we attend conferences and forget what we learned. But today, three months later, I am still mindful of the challenges I was presented with that day. Felicia has an unwavering passion to improve the lives of each and every person in the room. She was personable and knowledgable in the front of the room, and also took her presentation to the next level by interacting and challenging us on an individual level. She did not merely smile and nod, but rather asked us tough questions to really get us to think about how we were facing the obstacles in our lives. Her questions challenged us to take that next step to move past the block and consider other options to dealing with a difficult workplace issue. If you want to move beyond where you are now in your business or in your life, I strongly recommend Felicia as a speaker, facilitator, and as a coach.

- Jennifer Currence SPHR, SHRM-SCP